FAQs
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In order to explore our fit, call or email to schedule a free 15-minute Discovery Call
If you are or believe you are experiencing a medical emergency or psychiatric emergency, including suicidal or homicidal thinking, side effects to medication, or any other urgent or time-sensitive matter, do not use this service. Instead, call 911 or go to your closest emergency room. For suicidal support you can also call the Suicide and Crisis Lifeline by dialing 988 on your phone.
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A free 15-minute Discovery Call is for us to explore our therapeutic fit. I encourage you to ask questions to see if my approach is in alignment with your goals.
How to schedule a Discovery Call is covered in the previous FAQs How do we get started?
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The initial visit is 75 minutes where we can continue to explore our therapeutic fit. This means you too!
Feel free to come with any additional questions to see if my approach aligns with your needs and what you are looking for.
The initial visit is considered a psychiatric assessment of your previous mental health history to what currently brings you in seeking support.
Before the visit, you will be prompted to fill out the new patient questionnaire in your online patient Healthie portal.
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To better support you in your mental health journey, I use an electronic health record called Healthie. You will be prompted to create an account via email when I invite you for a Discovery Call.
Your Healthie portal is where you will find scheduling, billing, appointment reminders, a list of your medications, and goals we’ve set together.
There is also a chat and messaging feature that allows us to communicate in a secure way.
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Life happens, if you need to cancel you have up to 48hrs before the appointment to cancel or two full business days. For example, a cancellation for a Monday appointment must be made on the prior Thursday. For cancellations outside of the 48hr window, the full charge will be applied to the card on file. Upon the initial intake before your initial consult, one of the forms you will sign will be an agreement to the cancellation policy.
Occasionally, follow-up appointments can be switched to telemedicine to avoid cancellation. However, advanced notice is required. Please contact me within the portal if you need to switch to a telemedicine appointment.
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The best line of communication is through your Healthie portal and/or app which you will set up during your new patient intake process.
The Healthie portal and app are HIPPA-compliant platforms that allow for us to communicate securely. Please direct all e-mails and text messages through the secure message patient portal, all other forms of email are not secure.
Simple questions (clarification of medication dosing, etc.) will be addressed within your portal. If your concern warrants a visit, I will give you the option of coming in or conducting a visit by phone or video.
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*** If you are a teacher in the Poudre School District, I am credentialed as covered clinician for you.
I am considered Out-Of-Network for most insurance companies however, you are welcome to submit a “superbill" to your insurance company for reimbursement.
I recommend you contact your insurance provider for what they specifically require of you for your superbill. Statements for reimbursement are also found in your Healthie portal and/or app.
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All links are provided for telemedicine work on your desktop, phone, or tablet. During the new patient intake, you will be provided with the Telemedicine Policy and given an opportunity to sign it. The document will also be provided to you at that time. It’s also available upon request. During telehealth visits, it’s required that you:
Not be driving
Have a safe, secure, and quiet environment
Have adequate lighting so I can see your face
Be sober and clothed
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Our discussions and your care are private and confidential. You may use a release of record form if you’d like your records sent or shared with other providers or entities. To increase privacy, use communication through your Healthie portal and/or Healthie App. During the new patient intake, you will be provided with the privacy policy and given an opportunity to sign it. The document will also be provided to you at that time. It’s also available upon request.
I am an obligated reporter and must disclose personal information in the following cases:
you present with a serious danger to yourself or others
abuse or neglect
if I am court-ordered on your behalf
an insurance company requests information for reimbursement
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I will not complete any paperwork for newly established clients. The reasoning for this is to build a relationship and get to know you before requesting to complete forms or letters. Often a visit is scheduled to discuss and/or complete paperwork.
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Age 16 and up.
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I am a board-certified psychiatric nurse practitioner as well as a board certified family nurse practitioner. I am licensed in Colorado, Wyoming and Washington.
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I am licensed in Colorado and Wyoming. My physical office in located in Fort Collins, CO.